Wall Gallery
Wall Gallery
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Frequently Asked Questions (FAQ)
What materials are your photo frames made from?
We use a variety of high-quality materials including solid wood, metal, acrylic, and eco-friendly MDF. Each product page lists the exact material used.
Do your frames come with glass or acrylic?
our frames come with high-quality shatterproof acrylic instead of glass to ensure safe shipping and durability.
How long does shipping take?
We aim to dispatch all orders within 2 working days.
Delivery times after dispatch are as follows:
• Within Kerala: 4–5 working days
• Outside Kerala: 6–7 working days
Please note: Delivery timelines may vary slightly depending on your location or due to unexpected delays such as public holidays, strikes, or other disruptions affecting postal services.
Do you offer free shipping?
Yes! We offerfree shipping on all orders over 499
Do you offer Cash on Delivery (COD)?
Unfortunately, we do not offer Cash on Delivery (COD) at this time.
Because each of our photo frames is made to order or customized based on your selections, we require full payment upfront before we can begin production. This ensures we can source materials and start crafting your frame immediately.
What should I do if my frame arrives damaged?
Please contact us within 24 hours of receiving your order and send us photos of the damage. We’ll either replace the item or issue a refund.